This
week’s blog post is an excerpt from testimony given by Maggie Riden, the Executive
Director of DC Alliance of Youth Advocates, at the Department of Human Services
performance oversight hearing on March 12, 2015. The following entry was edited
for length.
Good morning Chairwoman Alexander, fellow Councilmembers,
and committee staff. My name is Maggie Riden and I am the Executive Director of
DC Alliance of Youth Advocates, a coalition of over 130 youth-serving organizations
in the District. Today, I would like to welcome
the new Director of the Department of Human Services and identify the key areas
in which DHS can move forward.
It is indeed a “fresh start” for DHS. We are committed to working with Director Zeilinger
to prevent homelessness, improve homeless services, and find stable housing
solutions in the District. In order for
this collaborative effort to work, transparency and communication are critical
to building a system which properly serves homeless youth.
First and foremost, DCAYA is concerned by the unclear and seeming
slow implementation pace of the Homeless
Youth Reform Act of 2013 and the End
Youth Homelessness Act of 2014. Having a clearer timeline and
transparent funding information is essential for collaborative planning of youth-specific
services. This point is especially poignant, because as we speak, there are
youth on waiting lists for emergency and transitional beds. We urge DHS to
clarify the internal status of the funding and layout next steps to ensure proper
implementation.
There is also a need for greater transparency and
communication among the services offered to youth-headed families. This is clearly illustrated in the updated
status on the implementation of the Rudd report recommendations. For example:
Rudd report:
“Recommendation 6.1: Increase the number of on-site case managers
to identify and engage those families who are difficult to serve.”
DHS Answer:
“DHS and TCP provide case
management services to all families in shelter.
In addition, the Bowser administration recently announced the creation
and funding of housing navigators who will be responsible for specifically
assisting families with their housing needs, allowing case managers to focus on
other issues.”
This DHS answer does not present clear information on
whether additional case managers were hired, how many case managers were hired,
if the case managers are full or part-time employees, or the credentials of the
case managers. DHS must communicate
transparent information on the status of its implementation of the Rudd recommendations,
including basic data on implemented changes, written protocols, training
materials, and explanation of mechanisms.
Relisha was not the only young person taken from DC General - DHS must clearly articulate the steps being taken to ensure such tragedies do not repeat themselves.
Meanwhile, there are pockets
of great work happening in our community around youth homelessness. The Interagency Council on Homelessness (ICH)
is helping agencies and community-service providers in developing and implementing
the Coordinated Entry for youth. DHS is
playing a role in this process, and the role must continue to grow, as the
issue falls squarely within DHS’s mandate.
The Coordinated Entry system is identifying the knots, gaps,
and workarounds present in the current system of youth services. It is time for DHS and its partners to untangle
the systemic workarounds covering up the problem of youth homelessness. It is time for DHS and its partners to build
a system which connects youth to best-fit services and programs. With the new funding provided by the youth
homelessness legislation, DHS and its partners have the resources to meet the
needs of homeless youth with new, transparent, and well-communicated policies
and programs.
DHS has an incredibly difficult job in the District, where
inequality is rapidly growing and intergenerational poverty is deeply-rooted. We
do not ask for quick solutions, but we do demand greater transparency and
communication. It is the only way that we,
as a community, will fix the horrible reality of vast homelessness in the
District.
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